1. Our Commitment to Your Privacy

At ISUZU Ireland, your privacy and data security are extremely important to us. We are committed to handling your personal information in a transparent, secure, and lawful manner, in full compliance with the EU General Data Protection Regulation (GDPR).

This policy explains how we collect, process, and protect your personal data when you interact with our website or services.

We encourage you to review this page regularly, as updates may be made in line with evolving legal or operational requirements.

2. Who We Are

Controller:
ISUZU Ireland
Naas Road, Dublin 12, Ireland
Tel: +353-1-419 4500
Website: www.isuzu-ireland.com

For questions or concerns about how we handle your data, you may contact our Data Protection Officer at:
Email: dataprotection@isuzu-ireland.com

3. What Data We Collect

Depending on how you use our site or services, we may collect:

• Name, email address, phone number
  
  
• Postal address, job title
  
  
• Device data (IP address, browser type, etc.)
  
  
• Submitted information from forms (e.g. test drive, brochure request, general enquiry)
  
  

We do not collect special category data unless explicitly required and provided.

4. How We Use Your Data

We use your data for the following purposes:

• Responding to enquiries and contact form submissions
  
  
• Processing test drive or brochure requests
  
  
• Fulfilling our contractual obligations
  
  
• Website functionality and security
  
  
• Legal compliance
  
  
• Marketing (with consent)
  
  

Legal basis for processing:

• Your consent (Art. 6(1)(a) GDPR)
  
  
• Pre-contractual/contractual necessity (Art. 6(1)(b))
  
  
• Legal obligation (Art. 6(1)(c))
  
  
• Legitimate interests (Art. 6(1)(f)), such as improving services, analytics, fraud prevention
  
  

5. Who We Share Your Data With

Your data may be shared with:

• ISUZU Ireland authorised employees
  
  
• ISUZU-authorised dealers and repairers (especially your preferred or local contact)
  
  
• Affiliated companies within the Harris Group
  
  
• External service providers (hosting, email, marketing) under strict data protection agreements
  
  
• Legal authorities, where required
  
  

6. Contact via Website & Online Forms

When you contact us via email or web forms (e.g. test drives, brochure requests, general queries), the data you provide is used solely for the purpose of fulfilling that request and is stored securely in accordance with GDPR.

7. Storage & Deletion of Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

Once data is no longer required, it is either securely deleted or anonymised. Where retention is legally required (e.g. for tax or compliance reasons), data will be restricted from further processing.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access (Art. 15): Learn what data we hold about you
  
  
• Correction (Art. 16): Correct inaccurate or incomplete data
  
  
• Erasure (Art. 17): Request deletion, where legally permissible
  
  
• Restriction (Art. 18): Limit how we process your data
  
  
• Portability (Art. 20): Request transfer to another provider
  
  
• Objection (Art. 21): Object to processing based on legitimate interests
  
  
• Withdraw consent (Art. 6(1)(a)): At any time, with future effect
  
  

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland. However, we encourage you to contact us first so we can address any concerns.

9. Cookies, Social Plugins & Analytics Tools

We use cookies and analytics tools (e.g. Google Analytics, reCAPTCHA) to optimise site functionality and security. These tools may collect technical data such as IP address or browser details.

We also integrate social media plugins (e.g. Facebook, YouTube, Vimeo) to enhance your experience. Data may be transferred to third-party platforms, including outside the EU. You can disable these plugins or cookies in your browser settings.

For full details, see our Cookie Policy.

10. Social Media & External Platforms

We maintain pages on platforms such as Facebook, Instagram, LinkedIn, and YouTube. If you engage with us via these channels, your data is subject to the privacy policies of those platforms. We recommend adjusting your privacy settings accordingly.

11. Job Applicants

If you apply for a job at ISUZU Ireland, we will process only the personal data necessary for recruitment purposes. Once the process concludes, your data will be deleted in accordance with statutory retention periods.

12. Scope of This Policy

This privacy policy applies solely to this website. If you follow links to external websites, please refer to their respective privacy policies.

Last updated: November 3rd, 2025