We are very pleased that you are interested in our company. Data protection is of a particularly high priority for the entire team at ISUZU Sales Deutschland GmbH.

With the following information, we would like to give you an overview of how we handle your personal data in accordance with the applicable legal provisions and ensure its protection.

We ask you to regularly inform yourself about the content of our privacy policy. We will adapt the privacy policy as soon as changes to the data processing we carry out make this necessary.

DEFINITIONS 
 

The following terms are used in this privacy policy:

Personal data  here means all information that relates to a person, not only unique information such as name and address, date of birth, but also indirectly personally identifiable information such as e-mail address, telephone number, mobile number, IP address, identifier, user ID, device identifier, browser data of a device that he/she has used, and other characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of this person and by means of which he or she can be identified. 

Anonymization means changing personal data in such a way that the individual details about personal or factual circumstances can no longer be assigned to a specific or identifiable natural person or can only be assigned with a disproportionate amount of time, cost and effort.

Service providers and “contract processors”:  We sometimes need other service providers to provide our services, who provide certain services on our behalf and process personal data according to instructions, such as hosting providers, software support services or marketing agencies for dialogue marketing. These are service providers who work on a contractual basis for a contract processing agreement, strictly in accordance with instructions and for a specific purpose, or, if these are merely ancillary services that do not constitute contract processing, are bound to comply with the technically and organizationally necessary measures to protect user data due to a data protection agreement. 

Processing  is any handling or use of personal data, whether or not by automated means. This means that any operation on personal data such as collection, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, erasure or destruction constitutes use of personal data.

Profiling  is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Controller or controller responsible for processing  is the natural or legal person, agency or other body which alone or jointly with others decides on the purposes and means of processing personal data. Where the purposes and means of such processing are specified by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Recipient  is a natural or legal person, public authority, agency or other body to which personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data in the context of a particular investigation under Union or Member State law shall not be considered recipients. 

Third party  is a natural or legal person, public authority, agency or other body  other than  the data subject, controller, processor and persons authorised to process personal data under the direct responsibility of the controller or processor. 

Consent  Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes in the form of a statement or other unambiguous confirmatory act by which the data subject signifies agreement to the processing of personal data concerning him or her.

Data Protection Officer

Responsible

ISUZU Sales Deutschland GmbH
Schieferstein 11 a
65439 Flörsheim
Germany
Tel.: +49 (0) 6145 5491 000
Internet: www.isuzu-sales.de

The contact details of the data protection officer are:

ISUZU Sales Deutschland GmbH
Email Data Protection Officer: datenschutz@isuzu-sales.de

Any person concerned can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

Contact option via the website

Due to legal regulations, the website of ISUZU Sales Deutschland GmbH contains information that enables quick electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purposes of processing or contacting the data subject.

Contact forms website

ISUZU Sales Deutschland GmbH processes and uses personal data that is collected as part of an inquiry via various online forms. This can be a request for a quote, a brochure order, a test drive request or a general contact request.   

Data processed and used

The following categories of personal data are processed:

• Address (street, house number, zip code, city, country)
• Contact details (telephone number, email address)
• Personal data (name, first name)

Contact forms Facebook

ISUZU Sales Deutschland GmbH processes and uses personal data that is collected as part of a test drive request via the advertisements on the ISUZU Sales Deutschland GmbH Facebook page.

Data processed and used

The following categories of personal data are processed:

• Address (postal code, city, country)
• Contact details (telephone number, email address)
• Personal data (name, first name, job title)

Purpose of data processing / legal basis 

ISUZU Sales Deutschland GmbH processes personal data in accordance with the provisions of the EU GDPR. The data is collected, used and processed exclusively to provide the website including its content and functions, to fulfill brochure orders, to carry out and process the test drive agreement or to create an offer, and to answer general contact inquiries. Unless we are expressly permitted to use the data for any other purpose, we only store, process and use the data to the extent and for as long as this is necessary to fulfill the respective inquiry.

The following legal bases apply to us for processing your data:

• EU GDPR Art. 6 (1) a) allows us to process your data based on your consent for the purposes stated therein.
• EU GDPR Art. 6 (1) b) covers data processing that is necessary for the performance of a contract as well as for pre-contractual measures, e.g. during a test drive
• EU GDPR Art. 6 (1) c) allows us to process your data on the basis of a legal obligation, e.g. retention obligations under financial and tax law.
• EU GDPR Art. 6 (1) f) allows us to process your personal data if we or a third party have legitimate interests in this processing and your interests, fundamental rights or freedoms are not opposed, e.g.:
  • Analysis of the use of our websites and creation of corresponding reports
  • Provision of service functions for website visitors
  • Avoiding damage and/or liability of the company through appropriate measures
  • Assertion, exercise or defense of legal claims

Access to the data

Depending on the purposes for which we collect your personal data, we may transfer or disclose it to the following categories of recipients, who will then process your personal data solely for those purposes:

a) Within our company and our dealer and workshop network:

• our authorized employees,
• our affiliated companies,
• Members of our network of Authorised Dealers and Authorised Repairers that you have designated as preferred Authorised Dealers or Authorised Repairers, or who are located in your area (based on your postcode and address), or with whom you have had contact,
• ISUZU Bank, Schieferstein 5 (Industrial Area West), 65439 Flörsheim/ Germany

b) External business partners:

• Service providers / contract processors: commissioned and bound by instructions service providers (contract data processors) receive personal data for these purposes if they offer a guarantee that suitable technical and organizational measures are implemented in such a way that the processing is carried out in accordance with the EU GDPR and ensures the protection of the rights of the data subject. (e.g. service providers for sending marketing materials; advertising and promotional agencies – provided you have consented to this)

c) Other third parties:

• where required by law or legally necessary to protect Isuzu Sales Deutschland GmbH
• m comply with laws, government requests, court orders, legal processes, reporting and filing obligations with government agencies, etc.

Contact with authorized dealers and authorized workshops

If you purchase a vehicle or other product or service from one of our authorized dealers or authorized repairers, or if you provide or disclose personal information to them, you will have a separate relationship with that authorized dealer or authorized repairer. In this case, they will become the controller of your personal information, possibly jointly with us. If you have any questions or concerns regarding the processing of your personal information by one of the authorized dealers or authorized repairers, please contact them directly.

How is your preferred Authorized Dealer or Repairer identified? The preferred Authorized Dealer or Repairer is (1) the Authorized Dealer or Repairer you have selected as your preferred dealer or repairer or (2) if you have not made such a selection, is identified by us as the appropriate Authorized Dealer or Repairer based on location (the closest point of contact based on your zip code or address) or based on your history of contact with our network.

Storage and deletion of personal data  

The data we process is deleted or restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this data protection declaration, the data stored by us is deleted or anonymized as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

DATA PROTECTION RIGHTS

You have the following rights with regard to the personal data concerning you:

Right to information in accordance with Art. 15 GDPR
You can request information at any time about which personal data we process about you, where it comes from and for what purpose and in what manner we process the data.

Right to data portability in accordance with Art. 20 GDPR
You have the right to receive your personal data that you have provided to us in a common, structured, machine-readable format and to transfer your personal data to a third party of your choice or to have it transferred by us.

Right to rectification in accordance with Art. 16 GDPR
If you discover an error in your personal data or notice that it is incomplete or inaccurate, you can request that we correct or complete this data.

Right to restriction of processing according to Art. 18 GDPR
You have the right to request restriction of the processing of your personal data.

Right to erasure according to Art. 17 GDPR
You can request us to delete data concerning you, unless there is a legal exception

Right to object, revocation in accordance with Art. 21 GDPR
You have the right to object at any time to the processing of personal data concerning you which we carry out on the basis of legitimate interests within the meaning of Art. 6 Paragraph 1 Letter f of GDPR, for reasons arising from your particular situation. We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You can revoke consent at any time with effect for the future. The legality of the processing carried out on the basis of the consent until the revocation remains unaffected.

Please send your objection or revocation to datenschutz@isuzu-sales.de.

Complaint to a supervisory authority in accordance with Art. 77 GDPR
If you believe that, despite our efforts, there is a reason for a complaint against us, you as the data subject have the right to complain to a data protection supervisory authority. However, the data subject is welcome to contact us in advance to clarify any confusion or doubts. 

Social Plugins

To optimize our online offering, we have integrated so-called social plugins (“plugins”) on our website, Art. 6 Para. 1 lit. f GDPR. We use the data protection-safe Shariff buttons. This means that data is only transmitted to the operators of the social networks when you activate the plugins, such as the Facebook Share button, by clicking on the buttons.

When you visit our website on which plug-ins are installed, your browser may establish a direct connection to the servers of the respective provider (e.g. Facebook). This is because the content of the plug-in is transmitted directly to you or your device. During this process, data is transmitted to the provider, such as the information that your browser has accessed the corresponding page. This information, as well as your IP address, is then usually stored by the provider on a server in the USA. If you are a member of the respective platform and have logged in, the provider can assign the visit to our website to your profile.

If you interact with the plugin, for example if you click “share”, the information is transmitted directly to the provider and saved on the servers. This information is then saved and published on your Facebook profile.

If you are a member of such a platform and do not want the provider to link the data collected about you to your profile, you can prevent this by logging out of the respective provider and deleting your cookies before visiting our website.

If you do not want plugins to be loaded at all, you can install an add-on in your browser that prevents this. ( https://noscript.net/ )

Facebook

We use plug-ins from the social network Facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”).

You can recognize them by one of the Facebook logos (white “f” on a blue background or “f Share”). You can view a list of these plugins here:
https://developers.facebook.com/docs/plugins/

For further information about the purpose and scope of data collection by Facebook, as well as further processing, use and your rights and setting options with which you can protect your privacy, please refer to Facebook’s privacy policy:
https://www.facebook.com/about/privacy/

In the profile settings, Facebook members can also make further settings regarding the use of data for advertising purposes.
Facebook offers the guarantee of compliance with European data protection law by being certified under the Privacy Shield Agreement:
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

YouTube

We use videos from YouTube on our website, which are made available on the internet platform www.youtube.de .

To embed videos on our website, we use the “YouTube” service of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

By integrating YouTube into our website, we enable you to present various videos that you can watch directly on our website.

We use the extended data protection mode so that your IP address is not sent to YouTube when you visit our website with an embedded video and cookies are not stored on your computer. This means that your data is only saved by YouTube when you watch the video embedded on our website. As soon as you click on and play a video, personal data such as your IP address is collected and transmitted to YouTube.

If you are logged in to your YouTube account at the time, this information will be assigned to your user account.

It cannot be ruled out that YouTube or Google will also transmit the collected data to servers in third countries.

The legal basis for the processing of personal data described is Art. 6 (1) (f) GDPR. We integrate YouTube due to our legitimate interest in the optimal design and optimization of our online offering.

However, you are not obliged to provide the personal data. Failure to provide it may mean that you cannot use our website at all or not be able to use it to its full extent.

For further information, please see the privacy policy of YouTube or Google, which you can access here: www.google.com/policies/privacy/

Video

We use “Vimeo” on our website to display videos. This is a service provided by Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA, hereinafter referred to as “Vimeo”.

Some of the user data is processed on Vimeo servers in the USA.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website.

If you visit a page on our website in which a video is embedded, a connection to Vimeo’s servers in the USA will be established to display the video. For technical reasons, it is necessary for Vimeo to process your IP address. In addition, the date and time of your visit to our website will also be recorded.

If you are logged in to Vimeo at the same time as you visit one of our websites in which a Vimeo video is embedded, Vimeo may assign the information collected in this way to your personal user account there. If you want to prevent this, you must either log out of Vimeo before visiting our website or configure your Vimeo user account accordingly.

For the purpose of functionality and usage analysis, Vimeo uses the web analysis service Google Analytics. Google Analytics stores cookies on your device via your Internet browser and sends information about the use of our websites in which a Vimeo video is embedded to Google. It cannot be ruled out that Google will process this information in the USA.

If you do not agree to this processing, you have the option of preventing the installation of cookies by selecting the appropriate settings on your Internet browser. You can find details about this above under the heading “Cookies”.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website and in Vimeo’s legitimate interest in statistically analyzing user behavior for optimization and marketing purposes.

Vimeo offers

http://vimeo.com/privacy

Further information on the collection and use of data as well as your rights and options for protecting your privacy.

Google reCAPTCHA

We use Google reCAPTCHA on our website to check and prevent interactions on our website through automated access, e.g. by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

This service enables Google to determine from which website a request is sent and from which IP address you are using the so-called reCAPTCHA functionality. In addition to your IP address, Google may also collect other information that is necessary to offer and guarantee this service.   

The legal basis is Art. 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar.

Google offers

https://policies.google.com/privacy

further information on the general handling of your user data.

Google Fonts

We use Google Fonts to display external fonts on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use Google Fonts to enable the display of certain fonts on our website.

Google Fonts is installed locally on our host server, so no third-party data processing takes place.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

Applicant data

If you apply, we will process the personal data you submit with your application.

This usually includes name, date of birth, CV, nationality/work permit, etc. for the selection and recruitment process, entry and exit management.

Furthermore, in order to carry out an application process, we regularly also require your private contact details such as address, telephone number and email address.

Please refrain from sending us personal data that is not required for the application process. This particularly applies to special categories of personal data relating to biometrics, sexuality or ideology.

We process your data on the basis of Art. 6 Paragraph 1 Clause 1 Letter b of GDPR to establish or execute an employment contract. This is also the purpose of the processing.

After the respective purpose has been achieved (completion of the application process or hiring), your applicant data will be deleted in compliance with the statutory retention periods.

scope

This privacy policy applies to this website. It is no longer valid when you leave the website via a link or in any other way and go to another website.

You can also find us on social media channels. These are used to get in touch with our customers or interested parties who are active there and to provide information about our products there.
You can find us on:

Instagram at: https://www.instagram.com/isuzu_de_at/
Facebook at: https://www.facebook.com/isuzu.de.at
YouTube at: https://youtube.com/channel/UCJ52i0rdK6V_Ye_wP7DUaaw
Xing at: https://www.xing.com/companies/isuzusalesdeutschlandgmbh/
LinkedIn at: https://www.linkedin.com/company/isuzu-sales-deutschland-gmbh/

We process data that we receive within these social media channels when users write us messages or otherwise communicate with us within these social networks in accordance with this privacy policy.

The processing of users’ personal data is based on our legitimate interest in effectively informing users and communicating with our users in accordance with Art. 6 Para. 1 lit. f. GDPR (see also Section 5 Contact).
If users are asked by the respective platform providers for consent to data processing, the legal basis for processing is Art. 6 Para. 1 lit. a., Art. 7 GDPR.

If you visit us on one of our social media channels, your data may also be processed outside the EU

The platform providers also regularly process the data for market research and advertising purposes. For this purpose, cookies are stored on the users’ computers, which save the data in order to create usage profiles and thus display advertisements tailored to you. We have no influence on this.

If you wish to assert your rights as a data subject, we would like to point out that the most effective way to do so is to assert your rights against the platform provider. They can provide you with information and take action the fastest, as they have direct access to the data.

Facebook: https://www.facebook.com/policy.php
Instagram: https://help.instagram.com/155833707900388
Google: https://policies.google.com/privacy?hl=de
Xing: https://privacy.xing.com/de/datenschutzerklaerung
LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=de_DE